Departmental News
Bowen Co-Authors Study of Crisis Communication
Assistant professor Shannon A. Bowen is the co-author of a recently published analysis of crisis communication that examines the roles of narratives in the case of the SARS epidemic.
The chapter appears in Crisis Communication and the Public Health, edited by
Matthew W. Seeger, Timothy Sellnow, and Robert L. Ulmer. The volume "takes a broad-based approach to the topics thereby meeting the demands of the crisis communication and health communication audiences...[and] focuses on the issues from a number of theoretical standpoints: a general grounded theory orientation, organizational learning theory, high reliability theory, and from the perspective of crisis and risk communication." It was published by Hampton Press in late 2007.
Citation: Heath, R. L., Li, F., Bowen, S. A., & Lee, J. (2007). Narratives of crisis planning and infectious disease: A case study of SARS. In. M. W. Seeger, T. Sellnow, and R. O. Ulmer (Eds.), Crisis communication and the public health (pp. 131-155). Cresskill, NJ: Hampton.
